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| Frequently Asked Questions |
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Q. Come posso comprare tappeti da PersianCarpetExport.com?
R. È possibile ordinare diversi tipi di tappeti con PersianCarpetExport.com.
Controlliamo il vostro ordine e vi scrivo il risultato.
A volte vi invitiamo a fare un breve viaggio in Iran e scegliete il vostro preferito tappeti.
Q. Quali metodi di pagamento non PersianCarpetExport.com accettare?
R. Il modo più comune di scambi commerciali internazionali è da contratto, ma accettiamo anche altri modi.
Q. Quali opzioni di spedizione sono a disposizione per me come un cliente PersianCarpetExport.com?
R. Si può scegliere tra nave, in aereo e su strada.
Dipende da dove si desidera che il tappeto di essere inviato, e anche l'importo dell'ordine.
Q. How much do I have to pay for shipping and
handling?
A. If you want to pay CIF, then there would be
no need to pay for shipping and handling, but if
you pay, FOB then you have to pay for shipping
which depends on your order amount and the way
you choose to have them shipped.
(Further information about CIF and FOB are
available in INCOTERMS section.)
Q. How will I be contacted if I don't have an
email address?
A. You can contact us by fax or phone 24/7.
Q. What happens if my rug is damaged or lost
while in transit to me? Who is then responsible?
A. Since all shipping is covered by insurance,
so the insurance company will be responsible. If
you want us to cover with Iran's insurance,
you'd better read the insurance section.
(Further information about insurance conditions
is available in INSURANCE section.)
Q. How are the rugs packed?
A. Rugs are usually packed in 1.00 x 0.50 x 0.50
meter bales with approximate weight of 80 KG and
covered with two layers nylon.
Q. How long does my order take to be processed?
A. When you order the specific amount of rugs,
we will wash and make them ready to be exported.
It usually takes about 30 days for this to be
done, and then we will send them to you.
Q. What are your prices?
A. Because of the variety in Persian rugs we
need to know your exact interest in the kind,
quality, size, etc… Then we can write you the
price in two ways: FOB or CIF. Also you can
write us your favorite price, and then we will
correspond with you.
Q. What are the documents that we receive with
the rugs?
A. You will receive invoice, a packing list, and
form
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